7 Must-have Qualities Of An Email Marketing Specialist

Email advertising has all the time been the primary advertising technique on the market. But these days, it has turn into much more troublesome to transform shoppers than it was just a few years again.

Almost all the companies on the market are utilizing e-mail advertising actively and it’s getting more durable to make individuals open emails and convert. This is why the demand for an e-mail advertising specialist has gone up lately together with (*7*).

This means, for those who can construct up your expertise to turn into an e-mail specialist, then you can also turn into a beneficial asset to your organization and begin making extra money.

However, it’s not so simple as it sounds. Becoming an knowledgeable with emails will be time-consuming as you may solely get higher at e-mail advertising with expertise. Plus, there’s a particular set of expertise that you could get good at.

Today, you’ll be taught concerning the core qualities that you could should turn into an e-mail advertising specialist.

So let’s start.

Who is taken into account an e-mail advertising specialist?

Table of Contents

An e-mail advertising specialist is somebody who focuses on crafting and sending emails which can be aligned to satisfy the advertising targets anticipated through emails.

He may fit on e-mail newsletters, promotional emails, suggestion emails, launch emails, and so on. Basically, an e-mail advertising specialist needs to be an knowledgeable in any kind of e-mail marketing campaign and convey important outcomes by way of high-level planning and copywriting.

What do e-mail advertising specialists do?

Knowing that an e-mail advertising specialist is an knowledgeable in any kind of e-mail marketing campaign, he must be straight concerned in all advertising features of an organization or product.

Naturally, you wouldn’t discover a particular job place for an e-mail specialist. Rather, a sure marketer from a group will be an e-mail advertising specialist supplied that he has all the required expertise.

Having mentioned that, for those who tackle this position, then you’ll have the next key duties:

Suggest Lead Generation IdeasThough not a core requirement, you’re anticipated to recommend concepts on learn how to generate leads and develop the e-mail listing.

List ManagementAs an e-mail advertising specialist, additionally, you will be chargeable for sustaining the e-mail listing for instance, conducting efficient lead segmentation, initiating e-mail verification strategies, figuring out and eradicating unresponsive emails, and organising the suitable lead scoring metrics for the leads.

Plan Email CampaignsYou might be anticipated to recommend the suitable e-mail advertising necessities throughout any advertising campaigns. Plus, additionally, you will should plan particular e-mail campaigns for varied events. The reality is, that an e-mail specialist should take accountability to cowl a sure a part of the anticipated income technology throughout any advertising marketing campaign.

A/B Testing Of EmailsAn e-mail specialist also needs to conduct efficient A/B testing with topic strains & e-mail copies to make sure most outcomes for e-mail campaigns. You must know what kind of variations to check out and resolve which one works higher.

Monitor Analytics & Improve Email MarketingIf you tackle this position, you have to be actually good at understanding e-mail metrics and deciding which areas of emails to enhance on to get higher leads to the subsequent e-mail campaigns.

All of those are what might be anticipated from you as an e-mail advertising specialist. However, you’ll need just a few particular expertise if you wish to efficiently perform your duties.

Let us have a look at 7 must-have qualities of an e-mail specialist.

But behind each efficient e-mail marketing campaign, there’s a devoted skilled crafting these messages with precision and objective.

7 Key Qualities Of An Email Marketing Specialist

Before you may confidently say you’re an e-mail advertising specialist, you’ll want to be excellent at just a few key expertise.

Have Great Copywriting Skills

Understand Email Automation Scoping

Good At Leads Segmentation & Personalization

Has a Proper Understanding Of The Anatomy Of An Email

Good With Email Marketing Metrics & Reporting

Has Knowledge Of Various Email Campaigns

Ability To Plan A Conversion-optimized Email Journey

1. Have Great Copywriting Skills

If you’re aspiring to be a top-tier e-mail advertising skilled, then you could have top-notch copywriting expertise, particularly in the case of getting ready significant e-mail topic strains and writing brief however persuasive e-mail copies.

You want to have the ability to write the right topic line to make sure excessive open charges, after which, put together a well-planned copy that may persuade the readers to take motion.

Eventually, relying in your purpose with a specific e-mail, it’s important to tailor your copy to attach with the reader and make the choice you need him to take.

For instance, if the purpose is branding, you then need to extra individuals to open the e-mail, and the e-mail copy ought to have some catchy content material that may make readers keep in mind your model.

Another e-mail marketing campaign for branding might be one the place you embody a hyperlink to a free useful resource, and write a duplicate that may persuade the reader that this useful resource is one thing he should get. The useful resource will concentrate on branding, whereas your e-mail’s purpose might be to make the reader get the free useful resource.

Similarly, in case your purpose is buyer conversion, then your e-mail copy mustn’t solely affect a click on on the button/hyperlink but in addition put together them to take motion afterward, reminiscent of buying the meant product. This means, your copy should have the suitable transition and a robust CTA.

Overall, the success of an e-mail will principally rely in your copywriting expertise.

2. Understand Email Automation Scoping

While you will be excellent at writing emails and planning campaigns, you even have to search out methods to cut back the hassle concerned in e-mail advertising. Meaning, it’s important to be taught methods to automate sure e-mail advertising features.

For instance, when an individual subscribes to your e-mail listing, it’s seemingly that you’ll welcome him in the identical means as you’ll every other subscribers. Hence, it is best to think about automating a welcome e-mail collection for brand spanking new subscribers.

According to Epsilon, automated e-mail messages to new subscribers have resulted in a mean of 70.5% larger open charges and 152% larger click-through charges than commonplace advertising messages.

Similarly, suppose you deliberate a promotional e-mail sequence for a 2-week low cost marketing campaign. In this case, you possibly can schedule the emails prematurely so that you just wouldn’t have to ship reminder emails and last-call emails manually.

Obviously, to have the ability to use e-mail automation, you’ll want to select an e-mail advertising software that has these options.

Some e-mail instruments will even allow you to schedule emails on essentially the most lively instances of every buyer primarily based on marketing campaign evaluation from previous 2-3 campaigns. Others have wonderful choices to automate deserted cart restoration emails by monitoring misplaced carts and buyer emails.

Depending on which enterprise you’re a part of, it’s your job as an e-mail specialist to resolve what kind of e-mail automation will be arrange frequently or for every advertising marketing campaign.

3. Good At Leads Segmentation & Personalization

Segmenting leads may play a vital position in any e-mail advertising marketing campaign if performed proper.

According to a latest examine, corporations that section their leads can enhance their conversion charges by as much as 355%!

There might be varied sorts of lead segmentation you possibly can implement relying in your advertising necessities.

Once you section your leads, you’ll then be capable to plan focused e-mail campaigns with customized content material.

For instance, you probably have segments primarily based on places, then you possibly can ship emails to prospects for every nation in their very own native language. You may ship emails in German to individuals from Germany, and emails in Spanish to individuals in Spain, and so forth.

Similarly, you probably have business-specific segments, your e-mail copy may fluctuate primarily based on every trade you goal. For instance, for those who supply a social media advertising software, then your e-mail copy might be totally different for bloggers in comparison with Ad corporations when it comes to use circumstances and advantages.

So, to be an e-mail advertising supervisor, you want a good suggestion of what segments to create to plan the right customized e-mail campaigns. The finish purpose is all the time to get the best income with optimum ROI.

4. Has a Proper Understanding Of The Anatomy Of An Email

As an e-mail specialist, you’ll want to learn the way you could optimize your content material for every a part of an e-mail for the most effective outcomes. And all of it begins with the transition of your e-mail from the topic line to the footer of the e-mail.

Hence, you’ll want to have a primary thought concerning the normal anatomy of an e-mail and how one can put it to use uniquely for every e-mail marketing campaign.

Following is the overall anatomy of an e-mail:

General Anatomy Of An Email

You might want to be taught how one can transition prospects from opening the e-mail to studying the mail e-mail copy, and ultimately taking the motion as per your CTA, whereas ensuring you aren’t violating any e-mail protocols (through correct e-mail footer).

In some campaigns, your e-mail copy will embody advantages and use circumstances whereas others will merely be a direct message of what you need the prospect to do.

For instance, if you’re sending a last-call e-mail for a sure low cost, then the principle e-mail copy will merely be a direct message that the low cost will finish quickly in x-hours. However, if it’s a launch e-mail a few new product, then your fundamental copy can be a persuasive one, itemizing down the advantages of this new product and a cause why the consumer should get it now.

The identical will be mentioned about every space of the e-mail topic line, preview textual content, and the e-mail physique, besides the footer. The footer ought to all the time include your organization data, contact data, unsubscribe hyperlink, and desire hyperlink. These are essential for many e-mail shoppers to have the e-mail of their inbox.

5. Good With Email Marketing Metrics & Reporting

You have to have nice information of monitoring varied e-mail metrics and take motion relying on the outcomes.

Following are the important thing e-mail analytics you have to be involved about:

Email Deliverability

Email Open Rate

Click-Through fee (CTR)

Click To Open Rate (CTOR)

Bounce Rate

Unsubscribe Rate

Each of those metrics will outline the success of your e-mail marketing campaign relying in your purpose. For instance, a low open means your e-mail topic line wants enchancment, whereas a low CTR means your e-mail copy or design wants enchancment.

You might also observe just a few superior e-mail metrics to additional slim down the success fee of your emails:

List Growth Rate

Conversion Rate

Device-Specific Email Campaign Metrics

Spam Reports through Email Sending Service

Individual Email Engagement Rate

Revenue Per Subscriber

Avg. Revenue Per Email Campaign

Email Campaign ROI

Overall Email Marketing Analytics

Each metric will allow you to decide what areas of your e-mail or the marketing campaign to enhance on, which you’ll determine through A/B testing earlier than launching the whole marketing campaign.

~ Here’s an in depth information on how you should utilize every e-mail metric to enhance your e-mail advertising efforts.

Based on e-mail analytics, you also needs to be taught to organize experiences that you could be current together with the core advertising experiences to find out the ROI and revenue margin of your e-mail advertising efforts.

The report will allow you to and the group decide how a lot optimistic contribution you’re making as an e-mail advertising specialist and the way a lot kind of sources to speculate underneath your steerage. So, if you wish to suggest a rise in e-mail advertising efforts, you could show it with knowledge out of your e-mail analytics experiences.

6. Has Knowledge Of Various Email Campaigns

Your information of e-mail advertising will develop with every new e-mail marketing campaign you run. As an e-mail specialist, you’ll want to achieve information on increasingly more sorts of e-mail campaigns. The extra e-mail campaigns you may plan, the higher you may contribute to your organization’s advertising efforts.

Since e-mail advertising continues to be essentially the most worthwhile advertising technique, it’s essential to run as many advantageous e-mail campaigns as doable.

~ Here’s a information on just a few distinctive e-mail campaigns you could be taught and implement instantly.

So for those who haven’t already, analyze your enterprise mannequin and begin implementing extra sorts of e-mail campaigns that has the potential to generate larger income.

7. Ability To Plan A Conversion-optimized Email Journey

This half is essential and one thing it is best to aspire to grasp over time.

A single e-mail marketing campaign with a persuasive copy that has a correct transition is already very efficient. But what for those who may create a transition between a number of emails? Now, that’s one thing that may drive extra outcomes than your unusual e-mail campaigns.

As an e-mail advertising specialist, you’ll have to grasp crafting a collection of emails that transitions from one other into a whole e-mail journey to make a prospect attain a sure purpose.

For instance, suppose an individual indicators up for weekly newsletters in your web site. You could plan a welcome e-mail collection that finally ends up making the prospect comply with you on social media and take a look at your core product/service.

Now, this instance might be a collection of 3-5 emails the place you initially welcome the subscribers for becoming a member of your e-mail listing. But then, you ship extra emails at set intervals with beneficial content material earlier than asking them to comply with you on Twitter or subscribe to your YouTube channel. Then ship one other e-mail to take a look at your services or products.

For this e-mail marketing campaign to achieve success, the entire journey must be deliberate for a correct transition, beginning with the topic line of the first e-mail, to the intervals of the subsequent emails, to giving convincing causes to comply with your social channels and check out your product/service.

And it’s not as straightforward because it sounds. For every purpose you’ve, it’s important to plan a complete new collection the place every e-mail ought to have a specific purpose in thoughts for the subscribers.

~ Here’s a information on how one can create an e-mail journey in your results in convert them into taking your required ultimate motion.

Such plans can solely be launched efficiently with correct expertise and dedication towards your position as an e-mail advertising specialist.

Being good at planning e-mail journeys doesn’t imply you’ll all the time plan e-mail funnels and abandon common emails or automation flows. But for main campaigns reminiscent of a product launch marketing campaign, crafting a whole e-mail journey is the best technique to go by.

So it’s a high quality that you could work arduous to attain earlier than you may your self an knowledgeable e-mail advertising specialist.

To streamline your duties, hold issues organized, and guarantee your emails land the place they’re speculated to, the suitable instruments could make all of the distinction.

And for varied e-mail advertising actions, you’ll need several types of instruments. Following are the instruments you could achieve information on to have the ability to perform your duties as an e-mail specialist.

1. Email Marketing Software & Email Clients

First, you’ll want to study the preferred e-mail shoppers reminiscent of Gmail, Outlook, AppleMail, and so on., and the way they monitor emails for spam.

Next, you’ll want to perceive how just a few e-mail advertising software program work and what to anticipate when selecting an e-mail advertising software. For instance, you’ll need a software that lets you design emails simply, ship emails in bulk, and schedule e-mail campaigns. You would additionally need e-mail automation options and e-mail sequence-building capabilities. Overall, you’ll need e-mail software program that may allow you to execute the e-mail campaigns you intend.

Here are just a few examples:

Mail MintA self-hosting e-mail advertising automation software in WordPress that comes with e-mail automation, marketing campaign builder, visible e-mail design, and e-mail sequence builder.

MailChimpThe hottest e-mail advertising software for single e-mail campaigns with straightforward e-mail creation and e-mail listing administration.

ActiveCampaignAn e-mail advertising software specialised in behavioral e-mail automation together with primary e-mail advertising campaigns.

OmnisendThis e-mail advertising software is constructed to run e-mail automation campaigns for e-commerce outlets.

SnovAn important e-mail advertising software to craft advertising e-mail drip campaigns.

There are many extra e-mail advertising instruments you could look into.

2. CRM or Leads Management Tools

A CRM will be very helpful once you need to actively accumulate and handle leads. Most CRMs reminiscent of Salesforce, HubSpot, and so on., include superior lead administration options reminiscent of segmentation, 360 buyer analytics, e-mail automation, lead scoring, and so on.

However, most CRMs are typically costly. So you could quite settle with primary instruments with simply lead segmentation choices and e-mail listing assortment options. Tools reminiscent of Mail Mint, Brevo, FluentCRM are a few of the choices you could look into for this.

The best state of affairs for an e-mail advertising supervisor can be to have a software that acts each as a CRM and an e-mail advertising automation software. In WordPress, Mail Mint can be an incredible option to function a primary CRM and e-mail advertising automation software.

3. Content Calendar Tool

You have to have a software to take care of a content material calendar as a way to keep aligned along with your advertising plans and schedule your e-mail campaigns previous to the assigned dates for profitable on-time execution.

Tools reminiscent of Asana, Trello, Upbase, CoSchedule, and so on, can be nice for this.

4. Tools For Quality Email Writing

You have to have high-quality e-mail campaigns. To preserve the standard of your e-mail topic strains and copies, you could take assist from varied instruments.

For instance, Grammarly or Hemingway Editor can be nice for sustaining correct grammar. ChatGPT, CopyAI, or different such AI writers might be an incredible assist in crafting well-planned e-mail collection simply.

5. Email Testing Tools

Many ignore this however getting access to e-mail testing instruments may make an enormous distinction in working high quality e-mail campaigns.

As an e-mail advertising skilled, you’ll need to be certain that your emails are correctly formatted and designed when despatched to your subscribers. Many e-mail testing instruments will mean you can test if the emails go to the inbox correctly and if they give the impression of being as you deliberate in varied e-mail shoppers. Once checked, you could make enhancements the place required after which get able to launch your marketing campaign.

Then there are e-mail testers that will help you determine in case your e-mail is spammy or well-prepared, together with a comparative rating. This will mean you can enhance your e-mail topic line, copy, and CTA.

Tools reminiscent of Litmus or Mailtrap may assist with these issues.

Apart from these 5 instruments, you might also have to have information of Google Trends and some trade analysis instruments to remain on par with the newest e-mail advertising tendencies.

Where To Gain More Knowledge On Email Marketing?

Here are just a few sources the place you could be taught e-mail advertising:

Email Marketing Blogs by GetWPFunnels.com & Mail Mint group.

Free Email Marketing Resources by HubSpot.

Courses on Email Marketing by CXL.

Good Email Courses by Udemy.

Email Marketing Courses by Coursera.

Books on Email Marketing by knowledgeable entrepreneurs.

Email Marketing Resource List by Selzy


Being an e-mail advertising specialist generally is a enormous accountability. You might be chargeable for a significant chunk of the corporate’s income purpose by way of e-mail advertising.

Hence, you could be sure to strengthen all of the required qualities defined on this article and turn into the most effective e-mail specialist for your enterprise or firm. And for those who can grasp all of the required expertise, then you’ll turn into probably the most beneficial belongings in your organization and a distinguished marketer very quickly.

So go forward and begin increase your expertise to turn into an e-mail advertising specialist.


Sakiba Prima

About Author

Sakiba Prima

Prima works as a technical content material author at Get WPFunnels with a robust enthusiasm for WordPress & WooCommerce. She likes to be taught and write about WooCommerce Plugins, Sales Strategies & Sales Funnel Builders.