
WooCommerce FAQ Plugin – Product FAQ Tab + Store FAQ Page
Install WooCommerce FAQs Plugin to Show Relevant particulars about your product!
FAQs are important to your touchdown web page that make clear your clients’ confusion about your product. WooCommerce FAQ plugin allows you to show retailer FAQs on a separate web page or product-associated FAQs on product pages.
Your clients can even use an ask-a-query type to ship new questions. The retailer admin can evaluate the newest questions and allow them on the entrance finish with a complete reply.
New Feature Addition: Dedicated FAQs Page
With the WooCommerce FAQ plugin, you’ll be able to decrease buyer help duties by offering solutions to the frequent questions on a product web page. It facilitates the customers to rapidly evaluate the merchandise related FAQs and resolve their queries or proceed to ask a query if their considerations will not be clear.
Show extra details about the merchandise. Try our WooCommerce Additional Information Plugin
Creates a Dedicated FAQs Page on Your e-Store
The extra characteristic of a separate FAQs web page lets you reply normal questions on your corporation besides product-particular queries. It helps your clients and potential consumers in addressing normal inquiries. WooCommerce’s query plugin additionally lets you create the completely different classes for FAQs primarily based on the character of questions and permit customers to charge your solutions.
WooCommerce Ask a Question Settings:
Users typically have a query to ask earlier than they finalize inserting an order. Put their frequent questions on the touchdown web page to assist them make the acquisition determination.
Answer utilizing WYSIWYG Editor
The WYSIWYG editor helps retailer admins to format the FAQs and add media to reply a selected drawback.
View, Edit, Delete Product Questions
All the Questions on the touchdown pages might be managed from a central admin panel. You can view, edit, or delete them one after the other or in a bulk motion everytime you want.
Enable Ask a Question
Add an ask a query type by enabling it from the backend. It permits the customers to inquire about product options, low cost gives, or anything that’s not lined within the FAQs.
Ask a Question Form
WooCommerce FAQ plugin places a easy Ask a query type that permits customers to attach with you for product-related queries. It removes the hesitation to succeed in out to retailer admin.
Public/Private Questions
Users are given the selection to maintain their questions non-public or make them public whereas asking the service provider. It offers them a cause to belief an internet site.
Configure Question Approval
The questions requested by customers go pending by default. You can resolve to approve and publish them immediately or preserve them pending till you evaluate them.
Allow Likes/Dislikes
Enable or disable the likes and dislikes choice to let the customers present the usefulness of solutions in keeping with their queries.
Setup Google Recaptcha
Enable Google Recaptcha by configuring the Recaptcha secret and website keys to forestall spam via the ask-a-query type.
Setting For Email Notifications
With WooCommerce ask a query plugin, you’ll be able to notify the customers via e-mail when their query is answered. It prompts the customers to learn the reply and has the potential to make the person revisit the product web page and place an order.
Enable/disable e-mail notification
Enable or disable the sending of e-mail notifications to the customers upon answering their queries. By default, it’s enabled.
Configure sender e-mail
Add an official e-mail tackle of your corporation within the sender area to make the communication genuine.
Customize e-mail topic
Customize the e-mail topic in a approach that appears skilled in order that customers are inspired to open your e-mail. Compose a normal e-mail, write the physique content material of the e-mail as soon as and will probably be reached each person to whom you reply a query.
Compose a normal e-mail
Write the physique content material of the e-mail as soon as and will probably be reached to each person to whom you reply a query.
Settings for WooCommerce Product FAQs Block
Make use of various options to customise the FAQs’ block. It consists of personalizing the title and configuring the variety of inquiries to be displayed.
Block title
Personalize the Product Questions’ title to make it simpler for the person to grasp the aim of this extra block on a product web page.
Display chosen variety of questions
Select the variety of questions it’s essential to show on product pages. By default, ten questions are mentioned to show.
Display Questions in My Account
Enter the variety of questions you wish to show within the My Account part of the customers. The customers get to know the questions they’ve requested together with their statuses.
Display Answers in My Account
You can even choose the variety of solutions to show within the person’s accounts. It offers a fast view of the solutions the person has obtained from the admin.
Sort product questions
WooCommerce asks a query plugin that permits customers to kind product questions alphabetically, date, or most not too long ago revealed. The kind choices are;
Additional Features of WooCommerce FAQ Plugin
- Approve or disapprove feedback on the FAQs
- Product Questions Pagination
- Ajax powered kind possibility
- Responsive structure and design
See What Customers Says About Our Product
FAQs
1. Can visitor reply the questions?
Ans. No, solely registered customers can reply the questions.
2. Is there a restrict for every IP/person to love or dislike query?
Ans. Yes, every person can solely like or dislike 1 time from single IP
Checkout Our FAQs Extension for Magento 2
Checkout Our FAQs + Product Questions Extension for Magento 2
FAQs
1. How can I add FAQs to my WooCommerce product pages?
Ans. There are two methods so as to add FAQs to your WooCommerce product pages with the plugin Product-specific FAQs and Store FAQs.
2. Can clients ask questions on my merchandise?
Ans. Yes, WooCommerce faq consists of an “Ask a Question” type that permits clients to submit questions on your merchandise. You can then evaluate and reply these questions on the entrance-finish of your retailer.
3. How can I handle buyer questions?
Ans. All buyer questions are submitted via the “Ask a Question” type and are managed from a admin panel. You can view, edit, or delete questions.
4. Can I show FAQs in my clients’ accounts with WooCommerce faq?
Ans. Yes, you’ll be able to show FAQs in your clients’ accounts. This is a good way for patrons to simply entry the solutions to their questions.
5. Can visitor reply the questions?
Ans. No, solely registered customers can reply the questions.
6. How can I encourage clients to depart critiques for my FAQs?
Ans. WooCommerce faq plugin lets you allow likes/dislikes for FAQs. This can encourage clients to depart suggestions in your FAQs and allow you to determine which of them are probably the most useful.
7. Is there a restrict for every IP/person to love or dislike query?
Ans. Yes, every person can solely like or dislike 1 time from single IP.
Change Log
Version 1.0.9: Compatible with multisite
Version 1.0.8: Minor challenge resolved
Version 1.0.7: Pagination challenge resolved
Version 1.0.6: Solved Admin Menu Issue
Version 1.0.5: New Feature Added: 1) Add retailer FAQ's web page.
Version 1.0.4: Bug Fixed: 1) Issue fastened with like and dislike.
Version 1.0.3: Bug Fixed: 1) Update Google API to newest model.
Version 1.0.2 Updated: Bug Fixed: 1) Update Google API to newest model.
Version 1.0.1 Updated: Bug Fixed: 1) Update Google API to newest model. New Features added: 1) Email despatched to Question Author when touch upon his/her query. 2) Following languages translations has been added. German, French, Italian, Spanish, Dutch
Version 1.0.0 Initial launch of pluign