Mobijet - Agents, Customers & Payments Management App

Mobijet – Agents, Customers & Payments Management App | Android & iOS Flutter app

– Version: 1.0.12 – Supports Flutter 3.16.9
– Last up to date – twelfth March 2024
– Files Included: Full Flutter Source Code (iOS , Android, InstallationInformation)
– Backend: Firebase (Google Cloud Platform)
– Admin App: Buy Mobijet Admin App
– Technologies used: Flutter framework, Firebase backend, Agora, GIPHY
– This is Exclusive Product License from Envato
– Change Colours, Theme, AppEmblem & Other Graphic Assets

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Mobijet is a Customer Support & Agents Management App. Mobijet App Supports wide selection of options like Realtime communication between Agents & Clients, Agents & Agents Chats , calls. On the highest of that Everything is monitored by Admin. Even if admin will not be obtainable to watch at any specific time, the App data the exercise as lengthy the admin units and later admin can evaluation the exercise All directly.

Get Mobijet App to your Business and Set your Business on Auto-Pilot.

USER APP FEATURES LIST

✅ Separate Interface for Customer & Agents (additionally Dept. Manager & Second Admin)
✅ Show Email OR Phone login possibility based mostly on the Authentication kind set by Admin
✅ Customer can Login / Register New account utilizing Phone / Email
✅ Agents can Login / Register New account utilizing Phone / Email
✅ Verify Phone quantity utilizing OTP
✅ Forgot Password / Send Reset Link in e-mail
✅ Login & registration could be Enabled / Disabled by Admin
✅ Approve New account after Admin Verification (On/Off)
✅ Single Device Login at a time
✅ Save Current Device Details in server
✅ Notify Admin on New person be part of

Customer Support Ticket / Chat

✅ Auto-create Support Ticket on New Customer joined (On/Off)
✅ Customer can create assist ticket by choosing Department
✅ Automatically Assign the Departments Agents in Support Ticket
✅ Agents & buyer can talk within the Support Chat room
✅ Share Multi Media & Files simply
✅ Agents can / can’t see Ticket Customer identify & Photo
✅ Second Admin can / can’t see Ticket Customer identify & Photo
✅ Department supervisor can / can’t see Ticket Customer identify & Photo
✅ Change Department Status (Mark consideration, Request Close, Active, Closed)
✅ Customer can / can’t see joined Agents identify & Photo
✅ Customer can see all different brokers in Support Chat room.
✅ SECRET CHAT mode for Agents (Multiple brokers can chat in the identical assist chatroom but the Customer can’t see these messages)
✅ Quick Replies (Save / preset message templates)
✅ Realtime typing… indicator
✅ Agents can see if buyer is Online
✅ Customer can see if agent is Online
✅ Assign an agent for CALL with Customer
✅ Call occasions are saved within the exercise historical past
✅ Delete Message (Admin will nonetheless be in a position to learn it from Admin App)
✅ Admin may delete message (with cause that can be seen to sender)
✅ Tickets are sorted division sensible
✅ Customer can go away Rating / Feedback after closing ticket
✅ Reopen ticket after XX days (if allowed by admin)
✅ Agents & Customers can’t delete the Chatroom
✅ Ticket messages & media auto deleted in XX days after closing
✅ Agent can’t see different Agents contact particulars
✅ Agent can’t see Customer contact particulars
✅ Customer can’t see Agents contact particulars
✅ Each occasions are recorded and proven to Admin

Agent’s Individual Chat

✅ Agent can chat with Other brokers (if enabled)
✅ Chat messages are NOT encrypted (seen to Admin)
✅ Admin can learn all of the messages instantly from Admin App
✅ isTyping Indicator
✅ Audio & video calls
✅ Call historical past monitored by Agent
✅ Call ringing & Notification Alerts
✅ Mute / Unmute Notifications
✅ Reply to Message
✅ Report/ Complain to Admin from Chatroom
✅ Delete Message (Admin will nonetheless have the ability to learn it from Admin App. Admin may see if that message was really
learn by peer earlier than delete)
✅ Admin may delete message (with cause that can be seen to sender)
✅ Agents can’t delete the Chatroom
✅ Admin can set auto-delete messages after XX days & are faraway from server
✅ Agent can’t see different Agent contact particulars
✅ Each occasions are recorded and proven to Admin

Agent’s Group Chat

✅ Create Group Chat with Multiple Agents
✅ Add / Remove limitless brokers by Group Admin
✅ Chat messages are NOT encrypted (seen to Admin)
✅ Share Multi media, Files very simply
✅ Reply to Message
✅ Mute / Unmute Notifications
✅ Admin can learn all of the messages instantly from Admin App
✅ Agents can’t delete the Chatroom
✅ Agent can’t see different Agents contact particulars
✅ Each occasions are recorded and proven to Admin

Custom Tab (WebView)

✅ Show an additional tab with customized “label” (optionally available)
✅ Show Website to Customers set by Admin
✅ Show Website to Agents set by Admin
✅ Awesome Loading & Navigation experince in WebView
✅ Custom tab place
✅ Footers & Headers visibility could also be turned On/Off

Profile

✅ Change Photo, Fullname
✅ Editing profile could require REVIEW by admin
✅ Admin may change person identify, picture from the Admin Ap.
✅ Admin can change registered Email / cellphone for any Particular person
✅ Recieve Notification on Email / Phone Change by Admin
✅ Can be Forced logout by Admin

Notification Alerts

✅ Recieve all kind of occasions & Alerts
✅ Ticket Chatroom Notifications
✅ Agent’s Chat notification
✅ Group Chat notification
✅ Account exercise associated
✅ Notificatons are auto-deleted by Admin after XX days

Department tab (for Department Mananger)

✅ Agent can see Departments the place he/she is a Manager
✅ Create New Department
✅ Manage Existing Departments
✅ Add/ Remove brokers to Departments
✅ See All tickets within the Departments
✅ Set Department visibility to OFF (This will make the division hidden from the Select Department web page whereas creating Support Tickets by Agents & Customers)
✅ Track Department Activity
✅ Each occasions are recorded and proven to Admin

Users tab (for Second Admin)

✅ Second Admin can see all Agents, Name , ID & picture
✅ Second Admin can see all Customers, Name, ID & picture
✅ See Agents Statistics if allowed (like- what number of tickets, departments linked and many others.)
✅ Cannot see Agents contact particulars
✅ Cannot see Customer contact particulars
✅ All App settings can be seen to Second Admin which admin has assigned

TRY THE DEMO USER APP

Demo information are already set within the App. Experience the facility of Mobijet in just some minutes.

Email : agent1@tctech.in
Password : 1Agent@#

Email : agent2@tctech.in
Password : 2Agent@#

Email : agent3@tctech.in
Password : 3Agent@#

Email : customer1@tctech.in
Password : 1Customer@#

Email : customer2@tctech.in
Password : 2Customer@#

MOBIJET ADMIN APP

Explore Mobijet Admin App to grasp the entire options.

PLEASE NOTE :

1. MultiLanguage Switch as proven within the demo app is just for demo function and never included within the Source Code. Only
English Language is current within the Source code.
If you need the multi-language change, it’s essential buy the
Multi-language pack for the obtainable languages. You can instantly purchase it from our official web site.

CHANGE LOG

Version 1.0.12 – twelfth March 2024

- Compatible with Flutter 3.16.9 (Stable Channel)
- Compatible with XCode - 15.2
- Android compileSdkVersion upgraded to 34 (Android 14)
- project_folder/android/construct.gradle up to date  
- project_folder/android/app/construct.gradle up to date
- project_folder/features/package deal.json up to date
- project_folder/firebase.json up to date
- project_folder/ios/Podfile up to date
- project_folder/pubspec.yaml plugins model up to date
- some information contained in the lib folder :  (project_folder/lib/) have been up to date as required by the flutter model. It is really useful to interchange the lib folder fully.

Version 1.0.11 – thirtieth August 2023

- Compatible with the Latest Flutter 3.13.1 (Stable Channel)
- mobijet/android/construct.gradle up to date with newest dependencies
- targetSdkVersion upgraded to 33 <Android 13> in: mobijet/android/app/construct.gradle (As per GooglePlay Policy)
- pubspec.yaml plugins up to date
- Minor Bug Fixes
- Removed unused Admob references

Version 1.0.8 – twentieth June 2023

- Compatible with Flutter 3.7.8 (Channel Stable)
- Compatible with Xcode 14.2 (MacOS)
- Agora SDK up to date to six.1.1+1
- Agora major Certificate required inside AppFixed.dart  (Refer: https://bit.ly/3o7ZJjO )
- Agora token era utilizing Cloud features
- Cloud Functions index.js up to date (Re-Deploy)
- Plugins up to date inside pubspec.yaml
- Permissions up to date in AndroidManifest.xml information
- ext.kotlin_version  upgraded in construct.gradle
- Audio message having Multiple Audio Player Initialization difficulty FIXED
- Minor Bug Fixes

Version 1.0.6 – twenty third December 2022

- Compatible with Flutter 3.3.7 (Stable Channel)
- GDPR Compliant (Account Deletion Button Added)
- Fixed Call not ringing when App is closed 
- Fixed Context points
- Fixed Few Language String points
- Removed outdated plugins which trigger construct failure
- Other Minor Bug Fixes

Version 1.0.4 – twenty first November 2022

- Compatible with Flutter 3.3.7 (Stable Channel)
- Pubspec.yaml Plugins up to date
- app/construct.gradle up to date
- Removed & Replaced depreciated Widgets
- Ticket Status Change Feature - Bug fixes
- Fixed “Customercanregister” & “Agentcanregister” change 
- Fixed Context points on Few pages
- Other Minor Bug Fixes

Version 1.0.2 – 2nd September 2022

- Create Ticket - Bug Fixed
- Agent to Agent Conversation loading - Bug Fixed
- Login display up to date

Version 1.0.1 – twenty ninth August 2022

- Compatible with Flutter 3.0.5
- Multi-Language & RTL Support 
- Custom Domains test in Email IDs registration for customers
- Android gradle up to date
- Android Target SDK up to date to 31 (Android 12)[In compliance with Playstore]
- Performance & Quality Improved
- Minor Bug Fixes

Version 1.0.0 (secure) – 18th August 2022

- Stable model - v1.0.0

Version 1.0.0 – eleventh August 2022

- Initial Release

LICENSE USAGE RULES

– Regular License : 1 Project Installation for One Purchase Code.
– Extended License : 10 Projects Installation for One Purchase Code.

Please take word that you simply will be unable to put in tasks when you exceed the above-talked about venture(s) restrict. It is suggested to watch out whereas Creating the Firebase Project. There can be no consideration for any errors.

REFUND POLICY

We Offer a full refund if the merchandise bought will not be downloaded. However, if the merchandise is downloaded, no refund can be
issued. It is suggested to make an knowledgeable choice earlier than making any buy from us.