Helpful – Article Feedback Plugin for WordPress
Major firm web sites use a “Was this useful?” function on the finish of articles and assist pages to know how properly the customers obtain their content material. But how do you implement this performance in a WordPress web site?
The “Helpful” plugin gives a prepared-to-use resolution to implement this function to your WordPress web site.
Specifically, the plugin gives the functionalities to generate the survey on the entrance-finish, a again-finish dashboard to watch the suggestions acquired, knowledge export capabilities, and a brand new devoted block editor sidebar. In addition, we additionally included 92 customization choices to adapt the entrance-finish format and plugin habits based mostly in your particular wants.
Features
Monitor the Received Feedback From a Dedicated Dashboard
Discover the efficiency of the articles with the instruments offered within the plugin dashboard.
Feature of the plugin dashboard:
- Filter & Sort the Feedback Data: Easily discover posts that should be improved by filtering and sorting the suggestions knowledge based mostly on customized standards.
- Custom Indicators: Quickly perceive the performances of the articles with the offered PFR indicator. This indicator measures the optimistic suggestions ratio.
- Post Types Configuration: Apply a customized configuration to watch solely the statistics of particular publish sorts. For instance, in a typical state of affairs the place the “Was this useful?” kind is used to know how useful the documentation/assist pages are for your customers, you may monitor the adjustments solely to those pages.
Export the Feedback Data
You can export two completely different experiences with suggestions knowledge. Specifically:
- Single Post Data: This is a report with the only suggestions acquired by a publish. Here you could find the suggestions date, the ranking acquired, and the non-compulsory remark left by the person.
- Cumulative Posts Data: This report features a checklist of all of the posts the place the “Was this useful?” kind is utilized. For every article can be found statistics just like the variety of optimistic and unfavourable suggestions acquired and indicators used to find out the article’s efficiency.
Collect Comments From the Users
In addition to the optimistic or unfavourable ranking, you may optionally obtain an prolonged textual remark from the person. This function can be utilized to know what the customers favored/disliked about an article.
From the plugin choices, you may as well modify the habits of this function by configuring:
- The most variety of characters permits in a person remark.
- The state of affairs on which the plugin ought to show the remark kind to the person. The accessible choices are: Always, After a optimistic suggestions, After a unfavourable suggestions, Never.
New Editor Sidebar Section
The plugin provides the “Helpful” part within the sidebar of the publish editor. Here you may:
- Enable or disable the shape on a per-publish foundation
- Monitor the variety of suggestions acquired by the edited publish
Front-End Layout Customizations
Apply the “Was This Helpful?” Form in Custom Positions
You can place the shape alternatively on the finish of the article (that is the default method and the most typical resolution used on the internet) or in the beginning of the article.
Show the Ratings on the Front-End
You can optionally show the variety of acquired suggestions within the suggestions buttons displayed on the entrance-finish.
Customize the Buttons
You can customise the side of the suggestions buttons based mostly in your choice and the web site fashion. The prospects are:
- Normal textual content buttons
- High-quality SVG Icons
- Buttons with excessive-high quality SVG icons
Layout Customizations
Select a facet-by-facet or stacked format for the “Was this useful?” kind. In addition, configure paddings, margins, and borders of the weather.
Typography Customizations
You can apply the typographic fashion of your web site to the weather generated by the useful plugin with devoted Typography and Color choices.
Text Customizations
You can configure the textual content displayed within the entrance-finish kind with devoted plugin choices. Use this function to translate the format in your language or to match the tone and voice of your model.
Select Your Favorite Button Icons
Select between a number of dynamic SVG for the suggestions buttons icons. Note which you can additionally recolor these icons based mostly in your preferences with the colour choices accessible within the plugin settings.
Additional Options for Advanced Users
Reset the Feedback
You can, at any time, reset the database with the suggestions acquired by the customers. Consider utilizing this function after making use of important adjustments to your web site content material.
Limit the Feedback Submissions of the Same User
The plugin can optionally restrict the variety of rankings {that a} single person can undergo the identical publish. The following two technical options are adopted:
- Using Cookies: You can optionally forestall a number of submissions of the identical person by storing a “Submitted” cookie within the browser. The cookie period could be outlined with a devoted choice.
- By Saving the IP Address of the User in a Database: The plugin can optionally forestall a number of submissions from the identical person by saving its IP handle in a database.
User Capabilities
Configure which WordPress person roles can entry the plugin’s menus and functionalities.
Support for Large Website
The plugin can deal with a “Was this useful?” kind utilized to over 100k articles. From the plugin choices, you may configure the utmost variety of posts displayed within the dashboard and different technical parameters used to carry out the publish evaluation.
Translation Ready
The plugin is translation-prepared. You can translate it with translation plugins like WPML, Loco Translate, and many others., or with translation editors software program like Poedit.
Plugin Manual
Please see the official plugin documentation for extra info on putting in, updating, and utilizing the plugin.
Yearly Plans
You can alternatively buy yearly plans for 1, 5, or 25 web sites. For extra info, please see the Helpful Pricing Section on our portal.
Updates
03.09.2024 - v1.12 - Bug repair 01.09.2024 - v1.10 - Bug repair 30.08.2024 - v1.09 - Bug repair 30.08.2024 - v1.08 - Major again-finish UI replace - The "Feedback" menu has been added - New choices added 20.06.2024 - v1.05 - Fixed a bug inflicting JavaScript errors within the block editor when enabled with customized publish kind 24.10.2023 - v1.04 - The "Itemized Feedback" report kind has been added - Refactoring 11.09.2023 - v1.03 - Fixed a CSS subject that prevented the SVG icons from being correctly displayed on Safari - Fixed PHP warnings 25.05.2023 - v1.02 - The kind can now be added with a shortcode - The dynamic SVG icons of the shape are now not loaded with file_get_contents() however are saved in PHP variables - The "Feedback" column has been added to the publish itemizing menu of all of the publish sorts - The kind can now be conditionally displayed based mostly on the person's functionality - An choice to robotically cover the suggestions for posts older than the desired variety of days has been added - Other minor enhancements 09.03.2023 - v1.01 - Initial launch
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